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Knowledgebase : Shared IPs
     
Due to privacy laws we can't share that information with anyone. The person(s) in question may not want you to know they are also playing at the same location as you.
Doesn't mean you are cheating and have a second account, just means you have the same IP address as other Astro Empires account(s). However if you did in fact make more than one account on the same server you need to delete all and keep only one or you...
If one or more people want to play on the same location (using the same IP address), you have two options: - Each plays in a separate server (one person/account per server) or - All need to be upgraded in order to use shared IPs
It isn't the private IP that Windows grants you that matters, it's the public IP given by the router of that Internet connection. Private IPs (usualy starting with a 192.168...) is what distinguishes computers inside a private local area network, such ...
Accounts which were never activated don't count for the shared IP issues. If they were never activated it's the same as they never existed, so if you received a shared IP warning, this is not causing the problem. To find out what else could be causing ...
Our rules allow you to have one account in each game server, so if you receive a shared IP warning related to one server and you have accounts on other servers, this is not the cause of it. To find out what else could be causing the shared IP, please r...
_That means you are playing using the same Ip address as the other player, therefore you can't attack him._ _In order to prevent abuses players are forbidden to attack, occupy bases or take debris from players with the same IP address._
Yes, you can play one account on one game server and the other on another server. You aren't allowed to use shared IPs on the same server, but you can use the same IP on different servers (one account per server). You can even have one account per server ...
Most likely your payment hasn't been cleared yet by PayPal. We remind that payments using eChecks on PayPal take longer to clear. While payments with credit cards are immediate, payments using eChecks have to wait a few days for PayPal to clear the pay...
Nearly all ISPs use dynamic IPs for their customers. Dynamic just means every time you connect to the Internet, they will grant you a random IP from a range of IPs, meaning you usually never use the same IP all the time. But when you are using one specifi...
If you get a warning claiming we detected that your account is using a shared IP with someone else, it means one or more Astro Empires accounts are connecting to the Internet with the same IP as you.
We forbid the use of shared IPs to prevent cheating and second accounts. We know sometimes it's a hard rule, but in order to keep the game fair and be equally fair to all our players we need to impose this rule (as most browser games do).
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