Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest in order to learn how to fix specific problems, perform important procedures, and read useful overviews.

Support Request
  Please indicate the reason why you need to contact us so we can provide the correct answer to your question(s).
Shared IPs
  You can try to figure out why you are being accused of using a shared IP.

First of all, you need to answer one question. Do you login to Astro Empires in just one place or do you use different locations to play our game?
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