Knowledgebase: Payments
Can I cancel my upgrade and get a refund?
Posted by Bruno Rodrigues on 16 June 2008 03:33 PM
I'm afraid account upgrades are non-refundable, as described in our Terms of Use.

"Payments made to Astro Empires are membership fees, only valid to that specific account/server, and are non-refundable and non-transferable. Charge-backs are grounds for account cancellation."

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