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Knowledgebase : Payments
     
The payments are one-time; they do not recur.
I'm afraid account upgrades are non-refundable, as described in our Terms of Use. "Payments made to Astro Empires are membership fees, only valid to that specific account/server, and are non-refundable and non-transferable. Charge-backs are grounds for...
No. AE does not run such system.
When you pay via Paypal the payments are converted automatically from your currency to Euros.
I'm afraid it's not possible to transfer upgrades or anything else from one account to another (the only exception is when you delete your account to restart on a new one in the same server).
Besides PayPal, Western Union and Wire Transfer we also accept payments by phone. To use this payment, go to your account and click on upgrade, then select "Phone (DaoPay)". In the next screen you can select how many months you want to upgrade (1 or 3 ...
In special cases like promotions, contests, etc., players can receive upgrades as a bonus. One of the ways of receiving those bonus is trough a voucher code, meaning, the player receives a code that can use to upgrade the account in the upgrade sectio...
If you pay using your Paypal account or credit card, the account upgrade takes place immediately after payment. If you pay via wire transfer the account upgrade takes about 1 or 2 business days. If you pay via Western Union, the account upgrade takes abou...
If you pay using your PayPal account or credit card, the account upgrade takes place immediately after payment. If you pay via wire transfer the account upgrade takes about 1 or 2 business days. If you pay via Western Union the account upgrade takes a...
When you checkout via Paypal you don't need to have a Paypal account, you can simply enter your credit card information at some point and pay that way.
By upgrading your account you are already helping the game's development. If you want to donate more, upgrade another player's account.
Try to contact Paypal directly if you are having problem with your credit card, for example. If you are still unable to upgrade, your can try using one of our alternative payment methods: http://support.astroempires.com/index.php?/Knowledgebase/Article...
If you need support regarding Phone payments you must contact DaoPay directly since they are a a third party payment system provider, therefore they only provide support directly to the end-user (you). If the payment is successful your account will be u...
When you upgrade an account, you are upgrading that specific account on that specific server only, it's not valid to other accounts you may have in different servers.
To convert Euros into other currencies, please check on the internet, for example on this website: http://www.xe.com/.
If you don't want or can't use PayPal, then you can also pay by doing a normal wire transfer from your bank or using Western Union. The minimum payment we accept with these payment methods is 12 months (24.99 Euros). Make sure you request the payment in E...
We accept payments via PayPal, a third party payment process, which allows you to safely use your credit card to upgrade your account. Alternatively is also possible to 12 months, via Wire Transfer, or using Western Union.
To check the status of your payment login to your PayPal account and check if it has been completed. If you have any more questions about your payment, please contact PayPal directly. The moment Astro Empires receives the payment, the account is automat...
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